At RBML, customer trust is our top priority. We value the trust you place in us and recognize the importance of secure transactions and information privacy. By visiting the Platform, providing your information or availing our product/ services on the Platform, the visitor expressly agree and consented to be bound by the terms and conditions of this Privacy policy. By submitting his/her Information to RBML, the visitor will be treated as having given his/her permission for processing the same in a manner provided in this policy. If you do not agree, please do not access or use our Platform.
At Reliance BP Mobility Limited (RBML) RBML respects the privacy of individual/visitor and is committed to take reasonable precautions to protect information consisting of Personal information and `Sensitive Personal Data or Information’ (SPDI) (“Information”) of visitors of this EV charging/swapping Platform and comply with all legal, regulatory and/or contractual obligations related to privacy. RBML has adopted the “Privacy by Default” principles in its approach to data privacy i.e. privacy of data and information is upheld first by default. This policy covers the processing, storage and access to Information as required under lawful and/or contractual activities with RBML or otherwise required in the normal course of business. It describes RBML’s policies and procedures on the collection, usage and disclosure of Information provided/received by natural persons and meets the requirements established under:
Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
This policy applies to Information collected and processed by RBML consisting of following:
Please note that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal information.
RBML shall collect and use Information for legitimate business purposes in order:
Only minimum Information required to meet the purposes mentioned in this policy shall be collected from the visitor/s. Neither RBML nor its representatives shall be responsible for the authenticity of such Information provided by the visitor/s. As normal business practice, RBML may collect Information in order to enable the secure online authentication, interaction and transaction with natural persons. This may include the installation of cookies and the collection of other session data.
Any modifications / corrections required to the Information can be carried out on the Platform. In the event the visitor is unable to do so due to lack of functionality in RBML’s Platform and / or the visitor wants to withdraw his / her consent to provide SPDI, he / she may contact the Grievance officer, the details whereof are provided at the end of this policy.
RBML shall retain Information for only as long as necessary to meet legal or regulatory requirements or for legitimate business purposes as mentioned in this policy. However, RBML may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or if required by law or for other legitimate purposes.
RBML has implemented required security practices and standards in line with the global standards and have a comprehensive documented information security program and policy in place, which contains managerial, technical, operational and physical security control measures that commensurate with the information assets being protected with RBML’s nature of business. It is being reviewed periodically to keep pace with business, technology and regulatory changes.
RBML maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to our security guidelines to protect it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
RBML do not knowingly solicit or collect personal information from children under the age of 18 and use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872.